Case Center

Case Center (formerly CaseLines) is an online platform used for document sharing and presentation in hearings. Case Center is an online platform that provides secure and easy access to case materials during hearings. It allows users to share, mark-up and present documents - all from the same secure cloud location.

In CIRO’s electronic and hybrid proceedings, Case Center is used alongside Webex, a video conferencing platform.

For more information on CIRO’s electronic and hybrid proceedings, see the Hearing Committee Best Practices for Electronic Proceedings.

Resources

Best Practices for the Use of Case Center (June 2023)

FAQs and Tips for Counsel and Self-Represented Individuals

Request access to a training case on Case Center by emailing hearings@ciro.ca.

Training Videos

Case Center Training

How to insert hyperlinks

Making submissions using dual panes

How to upload bookmarked PDF

How to find exhibits

Support

For admin support regarding your case, best practices and general questions about the use of Case Center, contact the Hearings Office at hearings@ciro.ca.

For technical assistance with Case Center, contact Thomson Reuters’ technical support at 1-800-290-9378 and select “Case Center” when you reach the directory or email at westlaw.softwaresupport@tr.com, available from 8 a.m. to 5 p.m. ET (Monday to Friday).