CIRO systems access has been restored

CIRO systems that were unavailable during the outage have now been restored including:

• CIRO Services
• Complaint and Settlement Reporting System (COMSET)
• Continuing Education Reporting and Tracking System (CERTS)
• Mutual Fund Dealers Member-only Site
• EFS
• MTRS Reporting
• Corporate and Government Debt Trading Information

Compliance with reporting obligations

Firms are expected to meet their regulatory reporting obligations as systems come back online.

• For reporting deadlines that occurred during the outage up to and including Monday, September 1 for those systems that were unavailable, firms will have five (5) business days from the date of notification of system restoration to file those reports.
• For reporting obligations due on or after Tuesday, September 2, firms are expected to submit reports on time and in line with their obligations.

Questions not answered by the FAQs?

• Members should direct any questions or concerns to MembershipServices@ciro.ca.